Digital Product Manager - Richmond, VA (23173)

Allianz Partners is seeking a Digital Product Manager to lead the performance and evolution of our B2C ecommerce website, AllianzTravelInsurance.com.

In this role you'll be responsible for driving the digital product strategy, roadmap, and execution to deliver a best-in-class customer experience, increase online conversion, and support revenue growth.

This is your opportunity to lead the digital experience of a recognized brand, making an impact where innovation meets real-world customer needs.

Location: Richmond, VA Hybrid 2 In-office days per week Qualified candidates within commuting distance of Richmond, VA will receive first consideration.

What you will do: Execute website strategy to enhance customer experience and meet revenue goals Manage the digital product roadmap with a focus on innovative, intuitive customer solutions Lead cross-functional Agile product teams and communicate backlog priorities to ensure delivery Maintain product backlog, write user stories, and define sprint acceptance criteria Drive product discovery and ideation to identify and prioritize opportunities Define long-term website vision and use A/B/n testing to improve UX and performance Use analytics tools to understand customer behavior and enhance site experience Resolve site issues and remove development roadblocks to maintain progress Serve as the voice of the customer through research, personas, and use case development Build expertise in travel insurance and how tech enhances the customer journey Monitor competitor sites and industry trends to apply best practices Present updates and performance insights to senior stakeholders What you will bring: Bachelor's degree or combination of education, training and revelent experience. 35 years of experience in ecommerce digital product management, working with cross-functional teams (IT, UX, design, QA) Strong technical understanding of ecommerce platforms, web design, web analytics, UX, and content development

Experience in Agile environments required Technical background (e.g., software development) a plus Excellent analytical, problem-solving, and project management skills Strong verbal and written communication skills, along with demonstrated proficiency in English.

Ability to influence without direct authority.

Entrepreneurial mindset with a passion for innovation, continuous learning, and creative problem-solving Committed to delivering outstanding customer experiences through technolog Knowledge of utilizing data analytics and predictive analytics to forecast customer behavior and preferences is a plus Team-oriented and collaborative; values diverse perspectives Travel Requirements: Position is expected to travel < 10% of the time.

What we offer Our employees play an integral part in our success as a business.

We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs.

All that in a global environment where international mobility and career progression are encouraged.

Caring for your health and wellbeing is key priority for us.

This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 76029 | Marketing & Design | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance.

Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.

Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers a round the world.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all.

And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board.

Let's care for tomorrow.