
Home Office Claims Director Location: Jersey City, NJ; Alpharetta, GA; Chapel Hill, NC; Chicago, IL; Hartford, CT; Scottsdale, AZ Compensation: $180,000 to $200,000 About the Role Join a leading privately held, AM Best "A"-rated property & casualty insurance carrier known for profitable underwriting and a people-first culture.
With a focus on continuous growth and operational excellence, the organization is expanding its leadership team and seeking a Home Office Claims Director to oversee and elevate complex general liability claim outcomes across the enterprise.
This strategic role will work closely with the Chief Claims Officer and support high-stakes decision-making, serious injury and high-value loss reviews, litigation strategy, and cross-functional collaboration with legal, underwriting, and executive teams.
E&S experience is a strong plus.
Key
Responsibilities Serve as the go-to expert for field claims teams on high-exposure losses Review and provide direction on policy limit demands and serious injury claims Lead pre-trial and litigation strategy sessions , including participation in Loss Review Committee meetings Oversee and approve reserves and large payments beyond field authority Manage reinsurance reporting and support reinsurer audits Mentor and develop Home Office Examiners Evaluate and enhance claims operations, technology, and best practices across the organization
Qualifications 20+ years of experience in P&C claims with emphasis on general liability and complex litigation Proven leadership experience at a senior or executive level Expertise in litigation management, complex claim resolution, and policy interpretation Excellent written and verbal communication skills, with the ability to influence at all levels Preferred designations: CPCU, AIC, SCLA, or CCLA JD or LL.B. strongly preferred Compensation & Benefits Base Salary: $180,000 to $200,000 Comprehensive Benefits Package: Medical, Dental, and Vision Insurance 401(k) with Company Match Flexible Spending Accounts (FSA) Short- and Long-Term Disability Insurance Life and Long-Term Care Insurance Paid Parental Leave and PTO Generous Paid Holidays