Intern - Inroads - Harrisburg, PA (17101)

The Inroads intern program creates new access and opportunities for high school students and recent graduates to learn about Penn National Insurance, the insurance industry, and the corporate work environment.

This internship opportunity expands the reach of the organization's commitment to diversity and inclusion, particularly to students who live in and reflect the communities closest to our operations.

COMPETENCIES AND ESSENTIAL DUTIES OF THE INROADS INTERN Inroad interns will gain introductory knowledge and practical experience about insurance and careers in insurance through day-to-day and special project work in assigned business units throughout the company.

Inroads interns may be assigned to work in Personal Lines, Commercial Lines, Internal Audit, Home Office Claims, Corporate Planning/Special Projects, Home Office Administrative Services, Corporate Facilities & Services, and IT.

CORPORATE CORE COMPETENCIES OF THE INROADS INTERN Effectively Communicates and Connects Communicates clearly and concisely.

Prepares written communications that adhere to department standards.

Attentively listens and asks clarifying questions.

Builds positive relationships within the workplace.

Customer Focused Develops and maintains knowledge about the needs of customers and how the team provides value.

Aware of customer risks and when to escalate risks.

Identify and utilize the appropriate resources to solve customer problems.

Accelerates follow-up and action to resolve issues.

Talent Development Mindset Brainstorm ideas for technical and/or professional development.

Work with supervisor to identify relevant development opportunities, shadow opportunities, including technical skill building and professional skill enhancement.

Act on opportunities to recognize colleagues for a job well done.

Demonstrates Adaptability Seeks to understand others' needs and perspectives, especially those different from my own.

Open to learning about new and challenging ideas to drive the success of the work in which I am involved.

Learning how to be flexible to accommodate deliverables and prioritize work effectively.

Demonstrates Accountability Takes ownership of mistakes and consults with others to resolve, learning from the experience.

Consistently checks the accuracy of work.

Provides coverage or assistance to others when needed.

Proactively steps-up to provide guidance or assistance.

Performs various projects requested by the assigned manager.

QUALIFICATIONS FOR THE INTERN

Education/Credentials High school students and recent graduates. 2.5 GPA or higher required.

Experience Entry level position.

Prior work experience not necessary.

Technical/Professional Knowledge Good school attendance Desire to learn and work in an office environment Good verbal and written communication skills Ability to work with Microsoft Word, Excel, Outlook Good customer service skills Ability to work in a team environment Good research and problem-solving skills JOB REQUIREMENTS (as required by ADA Americans with Disabilities Act) This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.

Must be able to see and effectively use a computer monitor.

Must be able to operate a computer, keyboard and applicable printers and other general office equipment.

Must be able to access and enter information accurately using automated systems.

Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.

Must be able to present information to individuals and groups.

Must be able to interpret and apply concepts that may or may not be based upon established guidelines.

Must be able to maintain acceptable attendance and adhere to scheduled work hours