Reinsurance Claims & Operations Specialist

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

The Reinsurance Claims & Operations Specialist will ensure all operational aspects of assumed reinsurance business are completed in a timely manner, reinsurance data is acquired in line with all business requirements, and any operational risks are identified, assessed, and mitigated. This position is responsible for providing claim handling, strong relationship building, and project leadership in external client management while providing Claim products and services. The position will support internal customers (e.g., Accounting, Finance, Actuarial, Underwriting, etc.) as well as external partners, primarily the ceding companies and their representatives as well as Waypoint.

Candidates will be required to work a hybrid schedule if they live near one of following ICW Group's branch offices:

• California - San Diego, Woodland Hills, Pleasanton, or Rancho Cordova
• Wayne, PA
• Lake Mary, FL
• Las Vegas, NV
• Round Rock, TX

The ideal candidate will be located in San Diego.

WHAT YOU WILL DO

Handles and oversees Assumed Accounts involving claim and account level issues.

• Manages claim activity and monitors all claim development for assigned accounts.
• Conducts day-to-day assessment of company's reinsurance claims and validates them for payment.
• Ensures that all Assumed Reinsurance claims/payments (including Legacy) are processed in TIRS.
• Conducts coverage verification, investigation, evaluation, reserving, and authorization of claims payments and recovery.
• Maintains accurate data of payments, reserves, scanned documents, new mail, etc.
• Analyzes and produces reports highlighting large losses, coverage, and critical issues for review.
• Alerts Management of significant loss development activity.

Aids in the operational support and infrastructure of all aspects of Assumed Reinsurance Operations.

• Develops and maintains supporting documentation for all processes and procedures.
• Actively participates in department wide projects as required, contributes to companywide accounting initiatives.
• Serves as a liaison for business with Senior Management, Legal, Accounting, IT, Internal Audit, Finance and Regulatory Departments to formulate and ensure adherence to compliance and operational policies and procedures.
• Regularly shares information and analyses with Senior Management to determine potential impact on strategic initiatives and plans.
• Mentors and coaches product users. May create and deliver training materials for implementation and maintenance of products.

WHAT YOU BRING TO THE ROLE

• Bachelor's degree from four-year college or university required. Additional experience may be considered in lieu of degree.
• Minimum five years of experience in Reinsurance required.

CERTIFICATES, LICENSES, REGISTRATIONS

• Reinsurance designation preferred.

KNOWLEDGE AND SKILLS

• Strong interpersonal skills and proven project leadership abilities.
• Ability to work independently in deriving solutions to new business problems.
• Comfortable and competent in client interaction settings.
• Ability to take ownership of Claims analyses.
• Thorough knowledge of TIRS, knowledge of Microsoft Excel.
• Ability to grasp analytic concepts and learn new tools and logic within established processes.
• Adaptable to shifting workloads and building positive working relationships within the department.
• Ability to cross-train others and ability to manage and to prioritize concurrent assignments and responsibilities.
• Must possess excellent verbal and written communication skills, time management skills, and problem-solving abilities.

COMPENSATION

The salary range listed for this position, $86,247.55 to $145,450.54, is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package outlined below.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 10 paid holidays throughout the calendar year
• Want to continue learning? We'll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

#LI-Remote

#LI-ET1