Supervisor, Loss Control - Buffalo, NY (14201)

Description Supervisor, Loss Control Hybrid Work Schedule Buffalo, NY Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Supervisor Loss Control to join our Loss Control team located in Buffalo, New York.

The Supervisor, Loss Control will act as a liaison amongst underwriters, in-house loss control staff, outside vendors, and agents as needed.

This individual will oversee an in-house loss control team across various regions and will ensure the quality and timeliness of completed surveys.

The supervisor will also assist in gathering any additional information that may not have been provided in the submitted surveys.

The Supervisor is responsible for providing loss control service and assistance to all colleagues, customers, and agents by maintaining a small, assigned territory.

Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M.

Best Company, is proud to be one of Buffalo Business First's Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2024), and a Top Private Company (2019-2024).

Merchants has been granted Ward's 50 designation as a top-performing property-casualty insurance company for four consecutive years.

In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America's Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025.

Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.

Merchants offers its colleagues a Hybrid work schedule.

The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office.

This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and

Responsibilities include, but are not limited to: Manage in-house loss control team to ensure proper workload distribution, report quality, and timeliness of reports.

Provides training and mentorship to new colleagues, assists in the onboarding process, and serves as an ongoing technical resource for the less experienced colleagues.

Conduct quality control analysis on loss control vendors to ensure accuracy of reports as well as time service goals.

Provides underwriting/marketing support, including opinions for new lines of business, risk management guidance, newsletter articles and attend meetings.

Create an underwriting/loss control library for colleagues, agents, and policyholders to access emerging topics, classes, and lines of business.

Enhance efficiency within the Nexus loss control system or other loss control systems to allow for better productivity of staff and vendors.

Provide loss control service and assistance to all colleagues, customers, and agents by maintaining a small, assigned territory.

Supervise all staff reporting to this position.

Qualifications & Skills: Qualified candidates will have a 4-year degree or equivalent work-related experience. 10 years loss control experience. 3 years management or supervisory experience.

High level of safety and loss control experience including development of policies and procedures necessary to conduct loss control activities.

Certified Safety Professional (CSP) or the ability to obtain within 2 years in position.

Knowledge of industry developments and trends.

Microsoft Office knowledge as well as the ability to work with internal company systems.

Exceptional organization, verbal and written communication skills are highly desirable.

Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale.

The actual compensation will be determined based upon experience and other factors permitted by law.

The initial pay range for this position is $75,000 - $100,000.

Merchants Insurance Group Benefits: Welcoming and positive work environment.

Colleague Appreciation events.

Flexible work arrangements, including flex scheduling and summer hours.

Hybrid work schedule.

The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office Flexible work arrangements, including flex scheduling and summer hours.

Competitive pay scale.

Generous paid time off package.

Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions.

You are immediately 100% vested in the employer match dollars.

Outstanding company bonus program.

Tuition Reimbursement.

And many more exciting company benefits!! EOE