Underwriting Technician Team Lead - Aviation - Alpharetta, GA (30004)

We are looking for an Underwriting Technician Team Lead Aviation, based in Alpharetta, GA or O'Fallon, MO.

Who we are Allianz Group is one of the most trusted insurance and asset management companies in the world.

Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Join us.

Let's care for tomorrow.

The Impact You Will Have The Underwriting Technician Team Lead (UT TL), reports directly to the Senior Manager NA Regional Operations and will excel at balancing UT production volumes, Underwriter satisfaction, and core leadership duties.

The position requires flexibility when faced with changing and emerging priorities and should welcome direct feedback while providing the same to GBO Leadership.

The UT TL will exhibit the ability to work and influence cross functionally and across disciplines to achieve established business goals.

Within the role, it is expected the UT TL will work collaboratively and lead conversations, projects, and initiatives within GBO and other areas, all with a keen focus to foster a harmonious process and policy handling environment to support the business and the Allianz Commercial customer base.

The UT TL will work alongside Operations Managers/leads as a peer on shared goals, ensuring the achievement and continued consistency in the UT role.

The UT TL will have a group of Underwriting Technicians reporting directly to them and will be responsible for their performance, career development, and all other relevant people management responsibilities.

This role will also be responsible for the production UT tasks affiliated with the assignment to one Underwriter, at minimum.

Some of your specific responsibilities could include: Managing the assigned direct report UT's output, supporting Underwriting production by reviewing and interpreting source underwriting materials regarding the completeness of required information - including broker presentation, slips, underwriting files and accounts/loss history, interactions with U nderwriter /Broker in case of missing information.

Authorization in line with assigned limits.

Acting as trainer / SME for resolving an GBO A ccount Technician queries.

Ensur ing UT team is a ccurately and efficiently populating front / mid Office IT system(s) (e.g., CUBE, GG, A1, Amanda, etc. [ depending upon Line of Business ] with policy data utilizing information received from all relevant sources .

Identify ing opportunities to deliver enhanced services to A llianz Commercial clients (internal/external) across the span of Operational duties across function.

Assisting with e scalations from brokers, working across f unctional areas to deliver timely answers and resolution , and u tiliz ing said opportunities to drive process innovation and change in the organization .

Utiliz ing product and process knowledge to offer suggestions and recommendations to U nderwriting colleagues where applicable.

Provid ing and support ing timely 2 - way feedback between GBO and U nderwriting to solve for timel in ess or skill deficiencies.

Promot ing a unified approach and creat ing and implement ing a project framework to drive the initiatives to completion, in partnership with U nderwriting , GPM, GBO Governance or others as needed.

E nsur ing accurate and timely handover of information to Offshore teams to support policy setup and bookings .

Independently manag ing the completion of UT tasks associated with, at minimum, one production UW to whom the UT TL will be assigned. , a llowing the UT TL to remain fluent in UT tasks, processes, and emerging trends , including complet ing all UT tasks for said U nderwriter , including attainment of all KPI's, in keeping with the UT job description as currently designed.

Lead ing regular U nderwriter feedback sessions to obtain direct feedback on services provided by assigned UTs , identifying and immediately addressing any deficiencies as well as recognizing good performance .

Support ing the c ontinuance of the Operations TOM model in the OE , including c ommunicat ing change to employees and support staff during change processes and d riv ing and lead ing pre-established key local, regional and global projects where required to support the TOM.

Support the i mplementation of end-to-end near-shoring and offshoring opportunities by taking the identified opportunities through the transition lifecycle covering People, Process, and Technology dimensions , as well as m anag ing the t ransitions in the capacity of a project manager where applicable.

Monitor ing the centralized processes to ensure required SLA/KPI performance and drive further process improvements .

Advis ing and communicat ing internal customers on tasks related to internal change management and support ing where required .

Work ing closely with GBO Governance team to develop lean organizational processes whil e maintaining quality and high customer satisfaction.

Develop ing , implement ing and broadcast ing operational measurements, KPIs and SLAs to measure, steer and improve business within the assigned account segment.

Manag ing hiring process, development, and succession planning of GBO Teams with support from HR .

Set ting clear targets for performance, provid ing re gular feedback to direct reports, and manag ing to these targets accordingly.

P articipat ing in and driv ing the development of more junior staff within GBO onshore and offshore teams, providing timely feedback and coaching .

Identify ing initiatives regarding productivity opportunities, process improvements, efficiency gains and FTE utilization , including d evelop ing plans to support those initiatives and execute them in close alignment with GBO Governance and GPM teams and working with the other Insurance Operations Managers Regionally and Globally to identify and share best practices.

Ensur ing early engagement with business stakeholders on known hot spots and future demand, outlining a vision of the to-be state, and continuously keeping them informed of progress and issues .

Develop ing and positively influenc ing Senior Management and key, strategic position holders across locations and functions.

Support ing management colleagues where interdependencies demand collaborative action and team work .

Ensuring cost efficiency / b udget compliance for respective GBO regional Cost Center .

Support ing and implement ing the strategy for GBO alignment with stakeholders regarding SLAs incl. availability, performance, response, cost, quality E nsure the teams under the UT TL's direct and matrix management org anization , provide excellent client service, steer ing and manag ing operational delivery of the team and provid ing support and expertise to all staff.

Develop ing , manag ing and sustain ing effective working relationships with all key stakeholders (i.e., Underwriting, Claims, Billing and Credit Control, etc . and global functional teams like GBO Governance and Global Process Management .

Ensuring consistency of on and offshore GBO teams, meeting and reporting on KPIs / SLAs as agreed upon and align ing with Underwriting stakeholders to support growth ambitions.

Initiat ing and lead ing key regional projects and participat ing in global projects where required .

S upport ing and driv ing p roductivity i nitiative s and adopt ing related tools like SNOW .

What You'll Bring to the Role 3-5 years' e xperience in core insurance function, preferabl y in Operations or Underwriting; 1+ years of experience in leadership roles, which may include managing direct reports, coaching or mentoring team members, or leading projects within a matrix environment ;

Experience working with international teams and remote colleagues;

Experience managing performance/achievements with cross functional teams; Advance understanding of policy administration life cycle, relevant products, wordings, terms and conditions and coverages; Ability to lead diverse teams in complex projects , drive strategic initiatives, and/or project framework; Ability to train and coach staff ; Excellent verbal and written communications skills with an ability to communicate with a variety of people across the organization ; Ability to utilize AI tools to support day-to-day tasks, improve efficiency and contribute to data-driven decision making; and Strong time management and organizational skills.

The annualized base pay range for this role is $ 90 ,000 to $ 1 20 ,000 .

The annual base salary range represents a nationwide market range.

The actual salary for this position may be above and will be determined by a number of factors, including the scope, complexity and location of the role, the skills, education, training, credentials and experience of the candidate.

The base pay is just one component of the AzC total compensation package.

As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards. 85368 | Underwriting | Management | Allianz Commercial | Full-Time | Permanent What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong.

We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.

Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach.

We've got your back.

Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.

Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.

We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.

Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.

Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here .

Learn more about Allianz Commercial by clicking here .

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all.

And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us.

Let's care for tomorrow.

People with disabilities: We want to give all our candidates the best opportunity to succeed.

If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.

Allianz Commercial does not accept unsolicited resumes from agency or search firm.Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.

When we do use agencies, we have a PSL in place, so please do not contact managers directly.

Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid. #LI-KK1 #LI-Hybrid