Quintairos, Prieto, Wood & Boyer P.A.

Navigating the World of Independent Claims Adjusting: Expert Tips for Newcomers

 Tuesday, February 21, 2023

Independent claims adjusting is a rewarding and challenging profession that offers many opportunities for those interested in the insurance industry. As a new claims adjuster, you may find the work demanding, but also highly fulfilling. To help you succeed in this role, we have put together three tips that can help you build a successful career as an independent claims adjuster.

Build Your Network

As an independent claims adjuster, it's important to build a strong network of contacts in the insurance industry. Attend industry events, join professional organizations, and connect with others in the field to learn from their experiences and gain new insights.

A strong network can also help you learn about new job opportunities. Many claims adjusting jobs are not advertised publicly but are instead filled through personal referrals and recommendations. Building a network of contacts can help you learn about these opportunities before they are widely known and can give you an edge when applying for them.

Invest in Ongoing Education and Training

The insurance industry is constantly evolving, and it's important to stay up-to-date on the latest trends and technologies. Consider taking courses or earning certifications in areas like claims handling, risk management, and data analysis. This can help you become a more valuable asset to your clients and improve your job prospects.

Many insurance companies require independent claims adjusters to have specific training and certifications. For example, some companies may require adjusters to have a certain number of continuing education hours each year, or to be licensed in a specific state. By investing in ongoing education and training, you can stay ahead of the curve and position yourself as a top candidate for these positions.

Focus on Customer Service

As an independent claims adjuster, you will work with many different clients and stakeholders, including insurance companies, policyholders, and other parties involved in the claim. It's important to provide excellent service to all of these groups, and to focus on resolving claims efficiently and fairly.

Communication is key in this role, and it's important to be clear and responsive to all parties involved in the claim. Be empathetic to the claimant's needs, and work to resolve the claim as quickly and fairly as possible. Good customer service can help build your reputation in the industry and lead to more opportunities down the line.

In conclusion, independent claims adjusting is a challenging but rewarding profession that offers many opportunities for growth and advancement. By building a strong network of contacts, investing in ongoing education and training, and focusing on customer service, you can position yourself as a top candidate for the many job opportunities in this field.


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