Revolutionizing Claims with IoT: A Look at Connected Devices in Loss Assessment
Editorial Series October 2025 Vol. 3 Issue. 8Welcome to this month’s editorial series, "Revolutionizing Claims with IoT: A Look at Connected Devices in Loss Assessment." As connected devices become commonplace in homes, vehicles, and workplaces, they’re also reshaping how claims are investigated, verified, and resolved. The Internet of Things (IoT) is no longer a buzzword—it’s a practical tool transforming how adjusters access data, assess loss, and ensure accuracy.
This series explores how IoT technologies—from smart home sensors and telematics to wearable safety devices—are changing the speed and precision of claims handling. By providing real-time insights into the conditions leading up to and following a loss, connected devices are enabling adjusters to move from reactive investigation to proactive analysis.
Through expert insights and practical examples, we’ll examine how the integration of IoT into field inspections, property assessments, and auto claims can improve both efficiency and customer confidence. For adjusters, the challenge and opportunity lie in turning data into decisions that strengthen trust, accuracy, and service delivery across every stage of the claims process.
Technology Enabled Claims Support Under One Roof
At Hancock Claims Consultants, we see the same reality across the industry. Carriers need speed, accuracy, and consistency. Adjusters need reliable field data, clean documentation, and partners who can scale when volume spikes.
October 30
Hancock Claims Consultants
Balancing Technology and Human Expertise
Technology can enhance claims handling but people still build trust. Learn strategies for combining data driven insights from IoT devices with field experience empathy and professional judgment to create the ideal balance.
October 29
Claims Pages Staff
IoT in Catastrophe Response
After major storms and wildfires the speed of assessment can define recovery. Explore how drones sensors and connected networks are supporting faster safer and more complete evaluations of large scale property losses.
October 28
Claims Pages Staff
Connected Homes and Modern Claims
Smart thermostats water leak detectors and security systems are changing the claims landscape. Discover how connected homes are helping adjusters spot losses sooner prevent escalation and deliver more proactive service to policyholders.
October 27
Claims Pages Staff
From Data to Decisions
The rise of connected devices has brought a wave of new data into insurance operations. For adjusters and claims managers, the challenge is not access to information but transforming raw sensor data into meaningful, defensible conclusions.
October 26
Claims Pages Staff
Smarter Inspections with Connected Devices
Connected sensors and smart inspection tools are giving adjusters real time insight into property conditions. From roof damage detection to environmental monitoring these devices are helping streamline fieldwork and reduce uncertainty in claim validation.
October 25
Claims Pages Staff
