Developing Adjusters as Leaders for Subrogation Success

From Every Angle: Developing Adjusters as Leaders for Subrogation Success focuses on cultivating 360-degree leadership skills in subrogation adjusters, emphasizing the need for adjusters to lead not only within their immediate roles but across teams and processes. It discusses how adjusters can develop a broader perspective by honing skills in communication, decision-making, and mentoring, while also understanding the impact of their work on the wider business, client relationships, and recovery outcomes. Practical advice includes creating development programs that encourage adjusters to take ownership of their leadership growth through cross-functional collaboration, feedback loops, and accountability. By fostering adjusters as well-rounded leaders, subrogation teams can enhance performance, improve team dynamics, and drive greater long-term success in claims recovery.