Retention by Design: Customer-Centric Insurance in the Digital Era

Teleconferences & Webinars Education & Training Insurance Industry

October 12

Sponsored by The Institutes

More Information: https://web.theinstitutes.org/ceu/webinars/retention-design-customer-centric-insurance-digital-era-20251112

Explore how to balance cutting-edge digital tools with the irreplaceable human touch in insurance customer service. Learn practical ways to boost efficiency, prevent burnout, and keep policyholders engaged. Gain strategies to meet evolving client expectations while staying compliant and building a stronger brand identity through exceptional service experiences.