In the complex world of insurance and risk management, how do you negotiate effectively without compromising long-term relationships? John Burrows, Ph.D., Senior Lecturer at the University of Chicago and Associate Fellow at Oxford University, joins us to explore practical tools and approaches to the â€negotiator’s dilemma’ – knowing when to compete and when to collaborate. He’ll share real-world examples of successful trust-based bargaining, reveal how network structures impact business resilience and provide actionable strategies to elevate your negotiation skills while developing the relationship capital that drives sustainable success.