The Changing Liability Environment: What Leaders Need to Know

With over $2.5 billion spent on legal advertising in 2024 alone, the American legal landscape is transforming, with profound business implications. Rich Ives, Senior Vice President of Business Insurance Claim at Travelers, joins us to examine the forces behind today’s liability environment: evolving litigation tactics, changing social attitudes, technology’s role in claim acceleration and economic pressures inflating awards. Drawing from Travelers’ frontline experience, he will discuss tort reform status and provide practical protection strategies to navigate these complex challenges.