Risk manager touts strategy of digging deeper into claims

The national average cost per indemnity claim in 2009 was $47,200, according to National Council on Compensation Insurance. At Select Staffing it was $12,900. "If you spend enough time on a claim, you’ll see things you don’t normally see." That’s the overriding message from the risk manager of one of the world’s leading staffing companies for employers looking to reduce their workers’ comp costs.