Workers comp gets smarter with new tools

A new generation of predictive modeling tools is rolling out in the workers compensation market, which experts say could make claims adjustment and management more of a science. Modeling has been available in workers comp for years, but insiders say newer versions are more accurate in identifying problematic indemnity claims before their losses spiral out of control. “I think everyone is always looking for that Holy Grail of information,” said Paul Braun, managing director of casualty claims for Aon Global Risk Consulting in Los Angeles.