Auto Insurance Claims Satisfaction Remains Steady, Despite an Increase in Claims Filing and Repair Times

 Wednesday, February 1, 2012

 Sacramento Bee

Overall customer satisfaction with the auto claims experience remained stable during the fourth quarter of 2011, despite an increase in the number of auto insurance claims and the amount of time needed to repair vehicles, according to the J.D. Power and Associates 2012 Auto Claims Satisfaction Study(SM).
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