Photo Estimating: Fast-Tracking Auto Claims With AI

CCC, which also has developed a damage analysis system based on telematics data from the actual crash, announced Monday a service in which an artificial intelligence would classify vehicles as total losses based upon “a single photo.” The estimating service wrote in a news release that CCC Smart Total Loss could be distributed to policyholders as a separate app or built into an existing insurer smartphone program. “Users upload their photo — as instructed by their insurer — and have that photo analyzed by CCC’s powerful AI engine,” CCC wrote in a news release. “Smart Total Loss instantly analyzes damage against like photos, matching in make, model, year, and damage-type, returning a real-time response.”