Lack Of Qualified Adjusters, Contractors Impedes Hurricane Irma Recovery

Two months after Hurricane Irma, reporting damages to insurance companies turned out to be the easiest part of the recovery process for many homeowners. Putting price tags on repairs and getting workers out to fix the most severely damaged properties is requiring a lot of patience. Carlos Villanueva is still waiting for his insurance company to determine the cost of repairing roof damage, 16 structural fissures and resulting mold and moisture at his coastal Miami home. "The process has been inefficient and riddled with levels of incompetence,” Villanueva said in an interview Friday. Seven adjusters — most of them contracted by his insurance company from third-party providers — have inspected his home.