Lets slice pie from the sky and seriously consider AIs role in Workers Compensation claims. First, admit that an end-to-end AI solution is impossible. WC does not provide a dispassionate linear process ripe for automation. Flow-charts or fishbone diagrams cannot codify WC claim contingencies. Rather, we must account for WCs disparate interests and human unpredictability with a less analytical depiction… such as a pile of actual fish bones surrounded by alley cats fighting for scraps. (From that premise, AI might “learn” full consciousness only to feel regret.) Regarding WC claims, forcing a vision of full-auto AI blinds us to the real possibilities. AI should not seek to master our status quo claim system.
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