Managing catastrophe reinsurance claims is a big challenge for carriers. In particular, dealing with the “hours clause” can be baffling. But taking the best strategy can make a big difference in how much reinsurance a carrier will collect.
As climate change accelerates and the weather becomes more violent, catastrophe reinsurance has become increasingly complex, making modern technology a necessity for carriers to get the most value from their premiums.
Ceded reinsurance has been one of the industrys most technology-resistant areas, but that has begun to change over the last several years.
Tracking reinsurance claims in general is challenging; managing catastrophe claims is especially challenging.
One problem is claims leakage. This occurs when the insurer fails to file a claim with the reinsurer because no one at the company realizes that a claim should have been filed. That might seem unlikely, but its not an uncommon occurrence.