Coronavirus Robocalls Prey on Consumer Fears

Public concerns about the global coronavirus pandemic have inspired a wave of dubious robocalls that seem to exploit consumer fears amid ongoing uncertainty about the COVID-19 crisis, according to YouMail Inc., creator of the YouMail Robocall Index™.

YouMail researchers have uncovered robocalls referring to the coronavirus to promote an Amazon work-from-home scam, an HVAC cleaning scam, as well as two highly questionable marketing robocalls promoting coronavirus health services and supplements; a series of robocalls pushing political surveys; and many other robocalls involving legitimate efforts by school districts and other agencies to issue relevant public service announcements.

"The current robocalls we’ve identified are likely the first in what will likely be a quickly expanding set of robocalls leveraging the current COVID-19 pandemic., said Alex Quilici, CEO of YouMail. "As with all unknown or unexpected robocalls, it’s buyer beware and we recommend consumers ignore them."