How The Pandemic Has Accelerated The Future Of Case Management

Case management has been a vital component of workers’ compensation for years. Returning injured workers to the job in a meaningful capacity means that case managers often must perform a dual role as advocate for both the injured employee and the employer.

Though the case management service has, in recent years, felt the pressures of making good on its return on investment, it has also proven time and again its worth.

Now more than ever, case management has become an essential contributor as the entire industry faces the continuing effects of the novel coronavirus, or COVID-19, pandemic.

“COVID has already had a large impact on case management,” said Marijo Storment, CEO of Paradigm Complex Care Solutions. “As we see confirmed cases rising in many states, we know it will continue to have an impact on the entire workers’ compensation space.”

The good news is that case managers have been more than ready to help.