Even though the pandemic is far from over, risk managers and insurance professionals have already started accumulating best practices for handling large numbers of communicable disease workers’ compensation claims.

New procedures in areas such as contact tracing have been refined, as have legal and policy language concerning compensation.

At the same time practices and procedures are being fine tuned, underwriters and insureds are implementing lessons learned on how to make their organizations more flexible and responsive to future pandemics.

Risk & Insurance recently spoke with a few industry experts about these critical issues.