Louisiana DOI Offers Mediation For Hurricane Ida Policy Disputes

Policyholders at odds with their insurers over Hurricane Ida damage claims may now be able to resolve their disputes through a mediation program created by the Louisiana Department of Insurance, a press release states.

‘I’m confident this new mediation program will be helpful in solving claim disputes between insurers and policyholders and getting people what they need to put their homes and lives back in order,’ said Commissioner Jim Donelon.

The Hurricane Ida Mediation Program begins this week and is open to all authorized property and casualty insurers and surplus lines insurers to facilitate disputes for personal lines residential insurance claims of up to $50,000.

Participation in the Hurricane Ida program is voluntary for insurers and policyholders.

The two mediation providers have agreed to provide the service for a flat fee of $600.