Bullseye Adjusting & Associates LLC

Suit Says USAA Owes Californians More Than $5M In COVID ’Windfall’ Profits

 Thursday, April 28, 2022

 Repairer Driven News

A lawsuit filed against USAA by auto insurance policyholder Philip Johnson in California alleges the company has ‘scored a windfall’ of profit throughout the COVID-19 pandemic by continuing to ‘charge and collect excessive premiums’ in 2020 and 2021 despite fewer cars on the road resulting in a decreased number of claims.

The suit, filed on April 14, alleges USAA breached its contract with Johnson and all of its California policyholders who purchased USAA personal automobile insurance beginning March 1, 2020, to the present.

It also claims USAA has been unjustly enriched and is in violation of California’s Unfair Competition Law (UCL) as well as the state’s Business and Professions Code.

The plaintiffs seek a jury trial, disgorgement of ‘the ill-gotten gains obtained by USAA to the detriment of its customers;’ all available damages, punitive damages, declaratory and injunctive relief, and all other available relief.

Although the suit doesn’t seek a specific payment for the plaintiffs, it states the amount ‘in controversy’ exceeds $5 million exclusive of interest and costs.

Plain Language, Practice, Or Policy?

 Monday, September 27, 2021

 CLM Magazine

Long-Haul COVID-19 Claims And WC

 Friday, April 23, 2021

 Insurance Thought Leadership

Trial By Covid

 Friday, April 16, 2021

 CLM Magazine

A Study On Expanded Use Of ‘Presumption’

 Monday, September 21, 2020

 Insurance Thought Leadership

Another Reason For Insurers To Embrace AI

 Thursday, July 9, 2020

 Insurance Thought Leadership

Walmart’s COVID-19 Problem

 Monday, June 29, 2020

 CLM Magazine