After Louisiana citizens endured two consecutive prolific hurricane seasons in 2020 and 2021, state lawmakers made the adjustment of property insurance claims a top priority during this year’s Regular Legislative Session.Legislation & Regulation
On August 1, 2022, two new bills concerning claims adjusters went into effect: Senate Bill 198 and Senate Bill 214. Both of these bills have the potential to affect how insurers handle the adjustment of property insurance claims in the state.
Among other things, Senate Bill 198 created a new law which imposes several requirements on insurers when assigning multiple claims adjusters to a personal residential insurance claim in the wake of a ‘named storm or hurricane for which a state of emergency or disaster is declared.’
These added requirements apply only when the insurer changes the adjuster who is ‘primarily responsible’ for the claim three or more times within a six-month period.