Customer Sues Dunkin’ Over Injuries from Exploding Toilet Incident

In a startling incident at a Dunkin’ store in Winter Park, Florida, customer Paul Kerouac is suing the coffee chain for over $100,000 due to injuries sustained from an exploding toilet. The lawsuit, filed in Orlando’s state court, details that Kerouac suffered "severe and long-term injuries," mental trauma, and required counseling following the incident in January 2022. The explosion reportedly left him covered in human waste and debris.

According to the lawsuit, Dunkin’ employees were aware of the problematic toilet, which had caused previous incidents. However, the company failed to warn patrons or rectify the issue, leading to Kerouac’s injuries. The complaint emphasizes Dunkin’s negligence in maintaining a safe environment and adequately warning customers of known dangers.

Details about the exact nature of the explosion, the extent of property damage, or any related insurance claims have not been disclosed. Dunkin’ has yet to respond to requests for comment on the lawsuit. Represented by attorney Scott Spradley, a Flagler Beach City Commissioner, Kerouac’s case marks his only recent legal action in Orange County.