AI Has Finally Entered The Building

Over the past half decade, several organizations in the workers’ compensation industry have promoted their business by saying they apply artificial intelligence, or AI. I looked at their offerings a few years ago. I found that what they meant by AI was worthy of consideration. However, AI today means computational power dramatically more effective than what was then promoted. AI has the potential in 2023 to dramatically raise the quality of claims handling and underwriting, to name two functions in workers’ compensation.

One might say that a breakthrough has just taken place that makes AI work in the way we’ve implicitly expected for a long time, and until now have not experienced.