If you are mad as hell about a consumer experience youve had, you may want to exercise your right of free speech to express your dismay in a public forum - these days, by posting a negative review on a site like Yelp or Angies List. But a lawsuit in Virginia may make you think twice about how exactly to word your gripe to avoid provoking a defamation lawsuit that could cost you, whether you end up guilty of defamation or not. At a time when consumers routinely rely on what other consumers have to say about products and services, the case has bearing on the boundaries of online behavior.
Consumers Posting Negative Reviews Could Face Legal Issues
External References & Further Reading
http://www.insurancejournal.com/news/national/2013/01/07/276143.htm



