Across the country the insurance claim industry is preparing for the zero hour - 12 a.m., Jan. 1, 2000 - as the much-touted Y2K phenomenon makes its presence known in the computer world. All over the four corners of the nation, wherever insurance adjusters have gathered this past year, seminars, lectures and mock trials have been issuing warnings and offering a constant barrage of material to prepare for the worse. The key word, repeated like a mantra by most observers, is "preparation."
Typical of the efforts of national organizations to alert their members to the possible catastrophe was the Oct. 3-4 seminar held at the 30th annual conference of the Excess/Surplus Lines Claims Association in Indian Wells, Calif.
