Over the last decade, the insurance industry has undergone dramatic changes that have catapulted it to the forefront of the American consciousness, driven by advancements in technology, shifts in consumer demand and growth in creative advertising.

Now the last several months have brought a tidal wave of new changes upon us, and forced the industry to innovate and operate in ways we never thought possible.

As the leader of Mitchell’s talent acquisition and retention function, I’ve watched the evolving needs of the American workforce as it compares to how our industry is positioned to attract the top tech and service-driven talent in the country.

While the toll of COVID-19 has been tremendous and recent protests have highlighted several important challenges facing our society, the changes and awareness those events have caused may have a silver lining for our business.

I am finding that these dramatic recent changes have helped our industry become even more appealing to American workers—including top talent in the graduating class of 2020.