Over the last five years, the risks insurance tackles and the people it protects have undergone a systemic shift. In such an intense period of change, the race is truly underway for insurance companies to keep up with the most innovative technologies and rising customer expectations -- all while operating in an increasingly unpredictable risk environment.
Insurers must move faster than ever to execute ambitious transformation plans and innovate with customer-centric products to not only gain market share but ultimately retain it profitably.
That's why we're excited that in-person events are making a comeback this year. With all the complex challenges and opportunities facing the industry, there is real benefit to meeting face to face.
As Matteo puts it: 'As a speaker, I need to feel the energy of the people in the room and to look at their eyes while I'm presenting. Also, quality networking requires an onsite presence. You build quicker (and better) relationships with people who are physically in front of you, than virtually. I see one more fundamental reason for going back to the in-person format, too: the depth and breadth of the lessons learned.'
