In its fifth year, the Risk & Insurance survey of workers’ compensation professionals, sponsored by Healthesystems, highlighted the top challenges industry professionals faced in 2022 and their priorities heading into 2023.
The survey data was garnered from attendees at National Comp in Las Vegas from Oct. 18 through Oct. 20, 2022.
This year, medical care challenges reigned supreme. Health care provider and service shortages, medical price inflation and increasingly complex claims were the top three obstacles the survey identified.
As the industry struggles with medical challenges, it’s grappling with a talent shortage of its own. Fortunately, new technologies are improving efficiency across the workers’ compensation system and enhancing injured worker experiences, though implementation is still slow.
Here’s a look at the top 10 challenges the survey identified.