
Smartphone zombies (i.e. pedestrians who use their phone while walking) aren’t just hazardous to themselves; this phenomenon also poses a major risk for insured businesses.
People have become increasingly dependent on their devices, even going so far as to scroll, text or shuffle music while they walk. This can increase a person’s risk of tripping, bumping into another pedestrian, or walking into traffic distractedly.
If they’re found liable, retail, public sector and commercial fleet companies may find themselves unprotected for the severity of this risk, speakers shared at the RIMS Canada Conference in Ottawa.