Negotiation Book to Help Adjusters Sharpen Skills, Potentially Increase Own Salaries

A new book titled ‘Adjusting’ to Property & Casualty Claims: Negotiation 101 by author Chris Casaleggio will be released on Amazon on Wednesday, January 17, 2024. The book is a guide for claim adjusters to help them sharpen their negotiation skills and expand their knowledge of resolving conflicts and settling claims.

One of the unique chapters is focused on assisting adjusters negotiate their own salary or request a raise. This guide provides a fresh perspective and critical reminders for claim handlers to fine-tune their negotiation skills, and it also includes questions for reflection at the end of each chapter, making it a useful resource for training.

The book covers various topics related to negotiation, including defining negotiation, dealing with attorneys and public adjusters, soft skills of negotiation, and ethics. Additionally, there is a chapter featuring negotiation stories from "All-Stars" of the Claims industry, providing real-world advice and encouragement to new adjusters.

The guide is an investment aimed at skyrocketing an adjuster’s career, as P&C adjusters are ultimately judged on how they settle and resolve claims.

It is available on Amazon or at www.adjustingtoclaims.com.