Automotive Service Technicians and Mechanics

Automotive service technicians and mechanics, often called service technicians or service techs, inspect, maintain, and repair cars and light trucks.  

Automotive service technicians and mechanics typically do the following:

  • Test parts and systems to ensure that they are working properly
  • Identify mechanical problems, often by using computerized diagnostic equipment
  • Follow checklists to ensure that all critical parts are examined
  • Test and lubricate the vehicle's engine and other major components
  • Perform basic care and maintenance, including oil changes, tuneups, and tire rotations
  • Repair or replace worn parts, such as brake pads and wheel bearings
  • Disassemble and reassemble parts
  • Use testing equipment to ensure that repairs and maintenance are effective
  • Explain to clients their automotive problems and the repairs done on their vehicles

Service technicians work on traditional mechanical components, such as engines, transmissions, belts, and hoses. However, they must also be familiar with a growing number of electronic systems. Braking, transmission, and steering systems, for example, are controlled primarily by computers and electronic components.

Other integrated electronic systems, such as accident-avoidance sensors, are becoming common as well. In addition, a growing number of technicians are required to work on vehicles that run on alternative fuels, such as ethanol and electricity.

Service technicians use many different tools, including computerized diagnostic tools and power tools such as pneumatic wrenches, lathes, welding torches, and jacks and hoists. These tools usually are owned by their employers.

Service technicians also use many common handtools, such as pliers, wrenches, and screwdrivers, which generally are their own. In fact, experienced workers often have thousands of dollars invested in their personal tool collection.

Service technicians sometimes specialize in a particular type of repair that may be subject to specific regulations or procedures. For instance, those focused on air-conditioning system repairs must follow federal and state regulations governing the handling, recycling, and disposal of refrigerants.

In some shops, technicians may specialize. The following are types of service technicians:

Automotive air-conditioning repairers install and repair air conditioners and service parts, such as compressors, condensers, and controls. They are trained in government regulations related to their work.

Brake repairers adjust brakes, replace brake linings and pads, and make other repairs on brake systems. Some technicians specialize in both brake and front-end work. 

Front-end mechanics align and balance wheels and repair steering mechanisms and suspension systems. They frequently use special alignment equipment and wheel-balancing machines.

Transmission technicians and rebuilders work on gear trains, couplings, hydraulic pumps, and other parts of transmissions. Extensive knowledge of computer controls, the ability to diagnose electrical and hydraulic problems, and other specialized skills are needed to work on these complex components.

Tune-up technicians adjust ignition timing and valves and adjust or replace spark plugs and other parts to ensure efficient engine performance. They often use electronic testing equipment to isolate and adjust malfunctions in fuel, ignition, and emissions control systems.

For information about technicians who work on large trucks and buses, see the profile on diesel service technicians and mechanics.

For information about technicians who work on farm equipment, construction vehicles, and rail cars, see the profile on heavy vehicle and mobile equipment service technicians.

For information about technicians who repair and service motorcycles, motorboats, and small all-terrain vehicles, see the profile on small engine mechanics.


Parts Salespersons

Parts Salespersons sell spare and replacement parts and equipment in repair shop or parts store.


Heavy Vehicle and Mobile Equipment Service Technicians

Heavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.

Heavy vehicle and mobile equipment service technicians typically do the following:

  • Read and understand operating manuals, blueprints, and drawings
  • Perform scheduled maintenance, such as cleaning and lubricating parts
  • Diagnose and identify malfunctions, using computerized tools and equipment
  • Inspect, repair, and replace defective or worn parts, such as bearings, pistons, and gears
  • Overhaul and test major components, such as engines, hydraulics, and electrical systems
  • Disassemble and reassemble heavy equipment and components
  • Travel to worksites to repair large equipment, such as cranes

Heavy vehicles and mobile equipment are critical to many industrial activities, including construction and railroad transportation. Various types of equipment, such as farm machinery, cranes, and bulldozers, are used to move materials, till land, lift beams, and dig earth to pave the way for development and construction.

Heavy vehicle and mobile equipment service technicians repair and maintain engines, hydraulic systems, transmissions, and electrical systems of agricultural, industrial, construction, and rail equipment. They ensure the performance and safety of fuel lines, brakes, transmissions, and other systems.

With many types of equipment and mechanical and electrical systems, service technicians use diagnostic computers to identify problems and make adjustments or repairs. Although the use of computerized testing equipment, such as tachometers and dynamometers, is common, technicians also use many different power and machine tools, including pneumatic wrenches, lathes, and welding equipment.

Service technicians also use many different handtools, such as screwdrivers, pliers, and wrenches, to work on small parts and in hard-to-reach areas. They generally purchase these tools over the course of their careers, often investing thousands of dollars in their collections.

After locating malfunctions, service technicians repair, replace, and recalibrate components such as hydraulic pumps or spark plugs. This may involve disassembling and reassembling major equipment or making adjustments through an onboard computer program.

The following are types of heavy vehicle and mobile equipment service technicians:

Farm equipment mechanics service and repair farm equipment, such as tractors and harvesters. They also work on smaller consumer-grade lawn and garden tractors. Most mechanics work for dealer repair shops, where farmers increasingly send their equipment for maintenance.   

Mobile heavy equipment mechanics repair and maintain construction and surface mining equipment, such as bulldozers, cranes, graders, and excavators. Many work for equipment wholesale and distribution shops and large construction and mining companies. Those working for the federal government may work on tanks and other military equipment.

Rail car repairers specialize in servicing railroad locomotives, subway cars, and other rolling stock. They usually work for railroad, public and private transit companies, and rail car manufacturers.

For information about technicians and mechanics who work primarily on automobiles, see the profile on automotive service technicians and mechanics.

For information about technicians who work primarily on large trucks and buses, see the profile on diesel service technicians and mechanics.

For information about technicians and mechanics who primarily work on motorboats, motorcycles and small all-terrain vehicles, see the profile on small engine mechanics.


Heating, Air Conditioning, and Refrigeration Mechanics and Installers

Heating, air conditioning, and refrigeration mechanics and installers--often referred to as HVACR technicians--work on heating, ventilation, cooling, and refrigeration systems that control the air quality in many types of buildings.

Heating, air conditioning, and refrigeration mechanics and installers typically do the following:

  • Travel to worksites
  • Follow blueprints or other design specifications to install or repair HVACR systems
  • Connect systems to fuel and water supply lines, air ducts, and other components
  • Install electrical wiring and controls and test for proper operation
  • Inspect and maintain customers' HVACR systems
  • Test individual components to determine necessary repairs
  • Repair or replace worn or defective parts

Heating and air conditioning systems control the temperature, humidity, and overall air quality in homes, businesses, and other buildings. By providing a climate controlled environment, refrigeration systems make it possible to store and transport food, medicine, and other perishable items.

Although trained to do all three, HVACR technicians sometimes work strictly with heating, air conditioning, or refrigeration systems. They also may specialize in certain types of HVACR equipment, such as water-based heating systems, solar panels, or commercial refrigeration.

Depending on the task, HVACR technicians use many different tools. For example, they often use screwdrivers, wrenches, pipe cutters and other basic handtools when installing systems. To test or install complex system components, technicians may use more sophisticated tools, such as carbon monoxide testers, voltmeters, combustion analyzers, and acetylene torches.

When working on air conditioning and refrigeration systems, technicians must follow government regulations regarding the conservation, recovery, and recycling of refrigerants. This often entails proper handling and disposal of fluids.  

Some HVACR technicians sell service contracts to their clients, providing regular maintenance of heating and cooling systems.

Other craft workers sometimes help install or repair cooling and heating systems. For example, on a large air conditioning installation job, especially one in which workers are covered by union contracts, ductwork might be done by sheet metal workers and duct installers, or electrical work by electricians. In addition, home appliance repairers usually service window air conditioners and household refrigerators. For more information on these occupations, see the profiles on sheet metal workers, electricians, or home appliance repairers.


Automotive Body and Glass Repairers

Automotive body and glass repairers restore, refinish, and replace vehicle bodies and frames, windshields, and window glass.

Automotive body and glass repairers typically do the following:

  • Review damage reports, prepare cost estimates, and plan work
  • Remove damaged body parts, including bumpers, fenders, hoods, grilles, and trim
  • Realign car frames and chassis to repair structural damage
  • Hammer out or patch dents, dimples, and other minor body damage
  • Fit, attach, and weld replacement parts into place
  • Install and weatherproof windows and windshields
  • Grind, sand, buff, and prime refurbished and repaired surfaces
  • Apply new finish to restored body parts

Automotive body and glass repairers can repair most damage from everyday vehicle collisions and make vehicles look and drive like new. Damage may be minor, such as replacing a cracked windshield, or major, such as replacing an entire door panel.

Repair technicians use many tools for their work. To remove damaged parts, such as bumpers and door panels, they use pneumatic tools, metal-cutting guns, and plasma cutters. For major structural repairs, such as aligning the body, they often use heavy-duty hydraulic jacks and hammers. For some work, they use common handtools, such as metal files, pliers, wrenches, hammers, and screwdrivers.

In some cases, repair technicians do an entire job by themselves. In other cases, especially in large shops, they use an assembly line approach in which they work as a team with each repair technician specializing.

Although repair technicians sometimes prime and paint repaired parts, automotive painters generally perform these tasks. For more information, see the profile on painting and coating workers.

The following are occupational specialties: 

Automotive body and related repairers, or collision repair technicians, straighten metal panels, remove dents, and replace parts that cannot be fixed. Although they repair all types of vehicles, most work primarily on cars, sport utility vehicles, and small trucks. 

Automotive glass installers and repairers remove and replace broken, cracked, or pitted windshields and window glass. They also weatherproof newly installed windows and windshields with chemical treatments.


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