On May 7, 2021, Colonial Pipeline, the largest U.S. pipeline system for refined oil products, was hit by a ransomware attack that forced the company to shut down its entire fuel distribution pipeline.
  May 19   Jason Bergerson

A lot of people own motorcycle(s). Not a lot of people have experience riding motorcycles. More people have motorcycles stored in their garages, covered with all kinds of things, than ride motorcycles.
  April 21   Aaron (Al) Duncan II

We are all accustomed to using a refrigerator in our homes to store food and beverages, and many of us can relate to the inconvenience of a power outage and the frustration that comes when the refrigerator fails and your cold and frozen food spoils. Replacement of the spoiled food and potentially the refrigerator itself can be a costly experience for a homeowner.
  March 31   Timothy Hurley

The catastrophic winter weather events that occurred this week in southern parts of the U.S., especially in Texas, wreaked havoc on the electric utility grid. Millions of people lost power and some areas were on mandated rolling blackouts. Many people suffered in the cold, without power, wondering how this could be occurring in 2021 in the United States.
  February 26   Wesley Grandlienard

Thousands of new criminal cases take place every year where the location of a cell phone is of critical importance and the activity of a person holding a cell phone can be the deciding factor in a case. From drug overdose fatalities and homicides, to terroristic acts, bomb threats, carjacking, and other major crimes, phone records are a common and reliable source of evidence.
  February 10   Eric Grabski and Larry Daniel

Insurtech has been a buzz word in the industry for several years now. Originally, the term was used to label insurance start-up companies that were disrupting the status quo and incumbents.
  January 6   David McDonald

When it comes to diagramming a crash scene, there are several methods to complete the task. Forensic Mapping, (locating, positioning, and documenting the evidence of a collision scene to scale) is essential to having the answers to the questions “Who, What, Where, When, and Why”.
  October 21   Aaron (Al) Duncan II

As states across the country continue to report increases in COVID-19 cases, it's clear that the pandemic is far from over. Natural disasters and severe weather events during the pandemic are creating further problems for states that are left to battle everything at the same time.
  October 8   George Mathew

Language barriers are one of the leading causes of malpractice suits when certain steps are not taken to assure good communication. A study was undertaken by Kelvin Quan, JD MPH, Assistant Dean of the University of California, Berkeley School of Public Health. The report divides communication problems on several levels.
  September 10   Gene S. Rainone

Since COVID-19 hit, it has had a major world impact and the insurance industry is no exception. During the first few months, the vast majority of Americans were spending most of their time at home. As time spent driving decreased, fewer auto insurance claims were filed, allowing insurance carriers the opportunity to evaluate their business model and create efficiencies through different methods of inspections.
  August 27   Tom Slimak

Does a Spanish-speaking patient need to provide their own interpreter for their workers’ compensation appointments? If a medical office provides a professional interpreter for a patient who speaks a language other than English within the USA, will the patient be responsible for paying the interpreter fees?
  August 12   Gene S. Rainone

Despite social distancing precautions to “flatten the curve” during the COVID-19 pandemic, nature provides no respite from natural disasters and severe weather events. Property inspections for insurers and third-party administrators (TPAs) must continue unabated by the restrictions placed upon us by this new viral threat, especially as we move towards hail season, when property damage typically reaches its yearly apex.
  June 3   George Mathew

Working remotely is something every company should have been experimenting with for the purpose of attracting young talent, providing options to retain existing talent, and developing resiliency.
  April 28   Jon Isaacson

One of the best known litigation adages remains true today -- When the law is on your side, argue law. When the facts are on your side, argue facts. When neither facts or law are on your side, just argue. However, ‘just argue’ has grown into a cavalcade of techniques that allow valueless claims to acquire settlement value.
  April 8   Roberta F. Green

The media, and many parents, believe that the game Fortnite defines these generations. If that is true, how can this interactive hobby better enlighten modern managers unlocking the secrets of working with these generations?
  March 25   Jon Isaacson
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