10 Minutes to a Simpler Claim

The most important stage for the handling of a property damage claim is the initial contact with the insured. The entire tone of the handling process can be set during this phase, even in the first phone call. If this introductory contact is handled deftly, the process can be conducted with greater ease and satisfaction for the adjuster and the insured. The following list of suggestions is relatively simple, yet it will make your job easier and will ease the unpleasantness the claimant has just experienced. While this list seems elementary, it is often overlooked or ignored.