Sedgwick’s 2026 loss adjusting outlook points to retiring adjusters, fragmented AI systems, complex infrastructure losses, catastrophe volatility and rising valuation disputes as major pressures on property claims organizations.
Connecticut workers’ compensation records logged 4,264 occupational disease reports in 2024, down 18% from the prior year, while the state’s broader occupational illness rate remained above the national rate. A new prevention guide focuses on ergonomics, infectious disease, chemical exposures and other workplace risks.
Adjusters discussing high-volume claims work say a small number of persistent disputes can consume time for weeks or months while new assignments continue arriving.
The 33,000-square-foot training campus uses full-scale homes and nearly 30 vehicles to give claims professionals hands-on experience with property damage, EVs, ADAS and changing repair methods.
Insurers and defense firms are working to better define legal value, control litigation costs, and prepare claims professionals for AI, third-party litigation funding, and nuclear verdict risks.
A new Travelers analysis of more than 1.2 million workers’ compensation claims shows first-year employees account for more than one-third of workplace injuries, highlighting the need for stronger onboarding, training, and safety leadership.
Nearly 270 investigators from 55 agencies completed specialized training on staged crashes, fraud investigations, and financial crimes as New York prepares to implement new anti-fraud laws aimed at reducing auto insurance costs.
Insurance technology leaders say successful AI adoption depends on workflow integration, human oversight, and clear business outcomes rather than technical sophistication alone. Carriers that delay adoption too long risk falling behind a rapidly changing market.
As experienced adjusters retire and hiring challenges persist, insurers are deploying AI to improve correspondence, training, quality control, and claims handling capacity while keeping decision-making in human hands.
Two claims leaders explain why leadership support, adjuster trust, and workflow integration matter more than the AI purchase itself when deploying claims technology.
Commercial insurance carriers are rapidly deploying AI underwriting tools, but many leaders lack confidence in the strategic framework needed to maximize those investments and deliver measurable business outcomes.
The Institutes Knowledge Group’s 2026 Skills Report finds AI literacy, claims expertise, leadership, and risk management skills are becoming critical as insurance roles evolve.
Hackers tied to the ShinyHunters group claimed to have stolen data tied to 275 million students and staff before disrupting school login systems. The agreement may limit immediate extortion threats, but cyber experts warn the data could still resurface.
The cyberattack on Instructure’s Canvas platform disrupted exams, exposed user data, and triggered lawsuits as schools and insurers assess fallout from a major education-sector cyber event.
NOAA and the National Weather Service used Hurricane Preparedness Week to remind residents and insurers that flooding, storm surge, evacuation planning and post-storm safety remain critical concerns before the Atlantic hurricane season begins June 1.
