More than half (55 percent) of U.S. consumers say poor service from an insurance company is more likely to cause an individual to commit fraud against that company, according to a survey by Accenture. The survey also reveals a significant increase in claims filed, with nearly half of U.S. adults (47 percent) saying they had filed property/ casualty insurance claims at some time, up from less than one-third (29 percent) in a similar survey conducted in 2003.