Aspen Claims Service

State insurers graded on how they handle claims

 Tuesday, March 29, 2011

 Herald Tribune

An unpublished state report card grading property insurers for how they handle claims shows more than 2.2 million Florida homeowners — one-third of the market — are insured by carriers that received the lowest grades. Among the worst performers was government-run Citizens Property Insurance, the state’s largest carrier, which received an "E", the lowest possible mark, for timely payment and customer complaints.
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