Temkin: USAA and State Farm Earn Top Customer Experience Ratings for Insurers

 Friday, March 21, 2014


USAA and State Farm deliver the best customer experience in the insurance industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers. USAA has maintained its position as the top-rated insurer for the fourth year in a row, earning a 78% rating and rank of 29th out of 268 companies across 19 industries. This is also State Farm’s third straight year in second place, this year earning a 74% rating and 59th placing overall.
Management & Sales

IIHS: Better autobrake helps more models earn top ratings for front crash prevention

 Friday, May 30, 2014

 Insurance Institute for Highway Safety / Highway Loss Data Institute

U.S. Deer-Vehicle Collisions Fall 7 Percent

 Monday, October 7, 2013

 State Farm

Content Creation and the Customer Experience

 Tuesday, November 23, 2010

 Insurance & Technology