The Institutes

Changing Insurance Culture: The State Of Denial

 Thursday, March 10, 2016

 Claims Management

Words are important. “Beautiful,” “placid,” and “inspiring” bring to mind a vision of something we would like. “Slime,” “vulgar,” and “putrid” immediately cause us to mentally turn away from anything associated with their mention. American science fiction writer Philip K. Dick once noted, “The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use the words.”
Words also shape the manner in which we deliver a message.
LitigationRisk Management

Florida Gov. Scott Talks Insurance Fraud in State of State Speech

 Thursday, January 12, 2012

 Insurance Journal

Hurricane Irene’s Damage, State-by-State

 Monday, August 29, 2011


Small deluge of damage claims for insurers in Texas

 Thursday, September 9, 2010