Allstate Has Cut 550 Adjuster Jobs, Invested $40 Million In Training Employees

 Monday, July 2, 2018

 Bloomberg

Artificial intelligence is coming for the service economy, according to Allstate Corp. Chief Executive Officer Tom Wilson. “It’s going to rip through this economy like a tsunami,” Wilson said Thursday in an interview on Bloomberg TV from Aspen, Colorado. Automation will affect a wide swath of workers, from traders to taxi drivers. McKinsey & Co. estimates that more than 400 million people worldwide could be looking for work by 2030 because technology took their jobs. That change has already come to the auto-insurance business. Allstate has cut 550 auto adjusters because technological advancements made their jobs unnecessary, Wilson said.
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