Hey Dude, Where’s My Car Claim?

In the wake of a major American insurer’s TV ad that pokes fun at AI-powered insurance, a celebrity has stepped in to share a piece of his mind on the issue. State Farm Insurance had recently rolled out a new commercial, entitled RoboAgent. The 45-second commercial depicts basketball stars James Harden and Chris Paul of the Houston Rockets filing a claim for a damaged car through a State Farm agent (played by Oscar Nunez of “The Office” fame). As the three discuss how the claim would be handled, an android insurance agent approaches, offering to take the claim.