The Latest In Human Resources: Recruitment Bots

The future is now, as insurers warm up to the idea of using a robot to interview job applicants. San Francisco tech firm Entelo ran a survey late last year, which found that 62% of business leaders said they plan to invest in artificially intelligent technology to both analyze human behavior and identify top talent. That need for hiring automation is being answered by “robo” recruitment firms such as HireVue, Mya, Sonru and Spark Hire. These companies have already helped find staff for GEICO — as well as other non- insurance companies such as Oracle, Mercedes-Benz and Tiffany & Co. Robot-conducted interviews work much like remote video interviews, except a video bot is used to analyze not just what an interviewee is saying, but also their mannerisms, voice, and facial expressions. According to HireVue chief technology officer Loren Larsen, the company’s AI platform can read up to 25,000 speech and behavior variables — which include vocal pitch and smile frequency.