Setting The Strategy Stage: Taking The Proper Claims Investigation Steps Early Is Key

As an attorney with more than 20 years of litigation experience, several themes have recurred over that time. And while we are bound to see these themes again in the future, we can take steps to control them. One of these litigation themes revolves, in general, around the initial claims investigation strategy. The Chinese military general and strategist Sun Tzu is reported to have said, “Tactics without strategy is the noise before defeat.” That statement reveals a fundamental truth: In victory, sound strategy comes first, driving all actions thereafter. In that light, a sound initial claims investigative strategy, typically handled by claims professionals with civil litigation, is crucial for moving claims quickly and successfully.