The “He Said, She Said” Dilemma: Determining Who’s Right In A Passenger-Commercial Vehicle Accident

 Friday, April 12, 2019

 CLM Magazine

The task of a claims handler is to investigate and resolve claims. The task of a trucking claims handler is to investigate and resolve claims with the added understanding of those features particular to commercial vehicles and the trucking industry. A lot of what we do in claims handling is move the line in the sand. Does Driver A bear greater responsibility for the accident than Driver B when, all things considered, both drivers seem equally responsible or not responsible? For starters, trucking and commercial vehicle accidents can be expensive claims for the commercial carrier for several reasons. Non-commercial drivers involved in a collision with a commercial vehicle frequently see dollar signs, knowing that the commercial carrier is obligated to carry significant insurance and may be willing to settle disputable claims in order to avoid mounting defense costs.
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