“Stay out of your comfort zone. That’s where the magic happens.” - That’s the golden nugget that Rebekah Ratliff swears by, and you might as well call her a magician for all she’s been able to achieve in her 28-year insurance career.

Ratliff’s start in insurance was conventional in that she somewhat “fell into” the industry.

She graduated from the University of Illinois with a degree in Psychology and had no sights set on becoming an insurance professional.

However, she decided to take a training opportunity at CNA Insurance where she learned about the claims profession. She never looked back.