Liberty Mutual Partners With Duck Creek To Develop New Claims-Management System

Liberty Mutual has partnered with Duck Creek Technologies to develop a next-generation workers’ compensation claims-management system, the insurer has announced.

“We’re building a system that will help us add even greater value to Liberty Mutual workers’ compensation policyholders, customers of our third-party administrator Helmsman Management Services, distribution partners, injured employees and our claims professionals,” said Wesley Hyatt, Liberty Mutual senior vice president for workers’ compensation claims.

“The new system will let us continue to produce better outcomes for injured employees quickly and efficiently by replacing two legacy systems with a single state-of-the-art platform.”

The partnership with Duck Creek is part of a multi-year effort to build the claims-management system, Liberty Mutual said.