The Institutes

Game Changer: Universal Claims Certification Launch Changes The Adjuster Licensing Landscape

 Thursday, October 17, 2019

 The CLM

It’s official: The Universal Claims Certification (UCC) is now available to all claims adjusters in the U.S. This game-changing certification program streamlines the adjuster licensing process that, up to this point, has been confusing and cumbersome. Anyone with a UCC can quickly secure a license in certain states by simply presenting their UCC and paying the state’s licensing fees.

The UCC also makes meeting continuing education requirements much easier to manage. UCC holders must earn 24 hours of UCC CE credit (24 credits, including five of law/ethics) every two years. All CLM educational events offer UCC CE credits effective Sept. 1, 2019. Other CE providers can also apply to be approved UCC CE providers via the online UCC portal. Once approved, they can submit their programs for UCC CE.

“As someone who is involved in adjusting claims and handling catastrophe losses, not to mention licensed in several states, I think the UCC is a tremendous game changer,” says Dwight E. Geddes, head of Metro Claims & Risk Mgmt. “The UCC formalizes a process that has been patchwork for a very long time. Varying standards for licensing, continuing education, and renewals make the state-by-state way of doing it quite exhaustive and disjointed. The UCC makes that entire process significantly easier and eliminates a lot of the duplication of effort that has existed.”

“For adjusters who are required to be licensed in several states, the UCC now provides a clear path to secure some of those licenses without the time and burden of sitting for multiple tests,” says Jennifer Wojciechowski, operations manager for Community Association Underwriters of America Inc. “It also eases the complexity of managing and satisfying the renewal criteria for those licenses. I hope the list of participating states grows.”
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